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Declaration of 
accessibility 

Basel Tourismus is committed to ensuring digital accessibility for people with disabilities. We continuously improve usability for all and apply the appropriate accessibility standards (WCAG 2.2 and the EN 301 549 standard). This Digital Accessibility Statement applies to the Basel Tourismus website published at https://my.basel.com.

Status of compatibility with the 
requirements

The website is currently not fully compliant with the technical requirements of the Web Content Accessibility Guidelines (WCAG) 2.2. This declaration on digital accessibility applies to the Basel Tourismus website published under https://my.basel.com.

Non-accessible content

The following content is not accessible because it is not compatible with the underlying harmonized standard EN 301 549:

  • On several pages there are images without captions. It is difficult to navigate to the images with screen readers. | WCAG: 1.1.1
  • There are links without link text on almost all pages. | WCAG: 4.1.2
  • On almost all pages, the contrast between text and background is too low. | WCAG: 1.4.3
  • There is a page without a title. | WCAG: 2.4.2
  • There is an 'iframe' element without a caption on a page. It is difficult to navigate to the iframe with screen readers. | WCAG: 4.1.2
  • On single pages, the language stored in HTML does not match the page language. | WCAG: 3.1.1
  • On almost all pages there are buttons without labelling. It is difficult to navigate to the buttons with screen readers. | WCAG: 4.1.2
  • On several pages there are headings that have no caption or contain the aria-hidden attribute and are therefore not accessible to screen readers. | WCAG: 1.3.1
  • On one page, the meta viewport prevents the zoom. Deactivating the zoom makes page content more difficult to read for people with visual impairments. | WCAG: 1.4.4
  • There are tables on single pages that are not created correctly. Not all table headers are assigned to table data. It is not always clear which table content belongs to which table header. | WCAG: 1.3.1
  • There are invalid aria attribute values on several pages. These are not recognized by screen readers and are therefore not output correctly. | WCAG: 4.1.2
  • On single pages, a parent element lacks the appropriate child elements. This can confuse screen reader users because content is expected but none is there. | WCAG: 1.3.1
  • On several pages there are elements with the Aria-hidden attribute that can be focused at the same time. This makes these elements accessible to assistive technologies, even though they should be hidden. | WCAG: 4.1.2
  • On several pages, links are indistinguishable from the surrounding text. | WCAG: 1.4.1
  • On several pages there are 'meta' elements that contain delays between 0 and 72000 seconds. This will redirect or refresh during page usage. | WCAG: 2.2.1
  • There are interactive elements on several pages whose names are not part of the caption. This makes it difficult to control the website using voice control. | WCAG: 2.5.3
  • There are ARIA buttons, links or menu items without labels on single pages. It is difficult to navigate to these elements with screen readers. | WCAG: 4.1.2
  • On several pages, description lists are structured incorrectly. As a result, description explanations and description headings are not displayed correctly and are not output correctly by assistive technologies. | WCAG: 1.3.1

This declaration was created on 25.06.2025. The declaration was created using the Eye-Able® technology of Web Inclusion GmbH. More information about Web Inclusion GmbH can be found at https://eye-able.com/en. Web Inclusion GmbH has gone through all machine-verifiable test steps.

Feedback and contact details

Do you have a comment or a note about barriers on this website? Please get in touch with us. We will explain which barriers exist. You can find out what exceptions we have made. We will answer your questions as quickly as possible, but at the latest within the statutory period of six weeks. Thank you for your feedback. You can contact us at the following address: 

Basel Tourismus
Aeschenvorstadt 36
CH-4010 Basel
[email protected]
+41 61 268 68 68

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